What Apple usually means
The reviewer could not access or locate something needed to complete review.
This may involve IAP products, subscriptions, login-only areas, demo content, hardware, or region-limited features.
Rejection guides
Rejection guide
Guideline 2.1 Information Needed: what to send Apple
When Apple says it needs more information, the fastest fix is usually a precise review note and reply that removes ambiguity for the reviewer.
Developers pasting exact Information Needed rejection wording into search. Guideline 2.1
What to do next
Add review notes with exact tap-by-tap instructions.
Provide demo credentials and any required sample data.
Reply in Resolution Center with the same instructions and confirm the app is ready for review.
Next step
Generate a 2.1 reply
Paste your rejection and get a tailored reviewer-safe reply plus App Store Connect review notes.
Get started